Reel AI for cosmetic clinics

AI receptionist for cosmetic clinics that protects clinical time.

Reel AI answers enquiries, explains your consultation process, captures what the client is asking about and books the right appointment type — without ever giving clinical or medical advice.

  • Start from $99/month
  • 7-day risk-free trial
  • Set up in about 10 minutes
  • Australian support
Incoming call: Do you offer skin needling and what's involved? — Reel AI process explained. Consultation pathway described from your own policy. Web enquiry: I'd like to book a consultation. — Reel AI consultation booked. Correct appointment type and clinician matched. Client SMS: What do I need to do before my appointment? — Reel AI pre-care sent. Your approved preparation instructions sent by SMS. Clinical question: Is this reaction normal after treatment? — Reel AI routed to a clinician. Never answered by AI — escalated with context.

The real cost

Clinical time is the most expensive time to spend on the phone.

Every enquiry needs care: the right appointment type, the right clinician, the right pre-care — and a very clear line where a question stops being administrative and becomes clinical.

0:00 / 0:00
  • Phone · Mid-treatment

    "How much is a consultation and what happens in it?"

  • Web chat · After hours

    "Do I need a referral to book?"

  • SMS · Day before

    "Can I still have my appointment if I'm on antibiotics?"

  • Phone · Business hours

    "How long is the downtime afterwards?"

Relay it. Free it up.

What you hand over, and what you get back.

Relay the admin questions.

Protect clinical time.

Relay the booking enquiries.

Keep the treatment room running.

Relay the pre-care reminders.

Reduce cancellations and rescheduling.

Proof

Reel AI proof across service businesses.

Hannah Timmins, CEO at Bangin' Blonde Hair Studio

Hannah Timmins

CEO · Bangin' Blonde Hair Studio

Bangin' Blonde Hair Studio logo

★★★★★

My team can focus on the client in the chair — not the phone.
Less time managing the phone after work. More time actually being off work.

Switch off · Less customer admin following Hannah home

What Reel AI handles

Built around the conversations beauty businesses actually have.

Explains your process

Consultation-first pathways, appointment types and what each involves.

Books the correct appointment

Consultation, treatment or review, with the right clinician and duration.

Sends approved pre-care

Only the preparation content your clinic has signed off.

Hard clinical boundary

Any clinical or medical question is routed to a person, never answered.

Handles rescheduling

Moves, cancellations and deposits per your policy.

Captures new enquiries

What the client is asking about, so the clinician is prepared.

The workflow

One cosmetic clinics enquiry, start to finish.

This is the actual sequence Reel AI runs for this kind of business — not a generic diagram.

  1. 01

    Enquiry

    Call, web chat or SMS.

  2. 02

    Intent captured

    Treatment area of interest and what they want to know.

  3. 03

    Clinical check

    Anything clinical is routed to your team immediately.

  4. 04

    Process explained

    Consultation pathway, timing and policy.

  5. 05

    Appointment booked

    Correct type, clinician and duration.

  6. 06

    Pre-care sent

    Approved preparation instructions by SMS or email.

  7. 07

    Records updated

    Enquiry and booking written back.

Commercial value

What could interruptions and missed opportunities already be costing you?

Potential opportunity represented

$2,425

per month

Reel AI starts from $99/month.

Illustrative estimate only. Actual results depend on your business, call volume and conversion.

Estimated for Cosmetic Clinics.

More capacity doesn't have to mean more headcount.

Start from

$99/month

Less than $25/week.

  • 7-day risk-free trial
  • Guided setup
  • Get started in about 10 minutes
  • Australian support

Full plan detail lives on the Pricing page.

Integrations

Keep the software you already use.

Clinics often run practice-specific software. Tell us the workflow you want handled and our engineers assess what your practice management system supports before anything is scoped.

Explore all integrations →

Integration availability depends on the capabilities, API access and permissions supported by your existing software and the requirements of your workflow.

Proof

What businesses tell us.

Alysia Pelc, Clinic Manager at My Recovery Club

Alysia Pelc

Clinic Manager · My Recovery Club

My Recovery Club logo

★★★★★

10+ hours a week returned from social replies.

10+ hrs / week · Saved managing social replies

Georgia Douglas, Operations Manager at Beeliar Chiropractic

Georgia Douglas

Operations Manager · Beeliar Chiropractic

Beeliar Chiropractic logo

★★★★★

More time with patients. Less time repeating admin.

More patient time · The team stays focused on people in the clinic

Harrison Collier, Co-owner at Smarter Outdoors

Harrison Collier

Co-owner · Smarter Outdoors

Smarter Outdoors logo

★★★★★

More than two days of reception time returned each week.
Customers get a fast response while the team gets back time previously spent managing enquiries.

2+ days · Reception time freed up each week

FAQ

Cosmetic Clinics questions.

Will Reel AI give treatment or medical advice?+

No. It answers administrative and process questions only. Anything clinical is routed to a qualified person, with the context already captured.

Can it explain what a treatment involves?+

Only from content your clinic has approved — process, duration, downtime and pricing structure. It does not assess suitability.

Does it handle deposits and cancellation policies?+

It communicates your policy on every booking and can support the deposit process your clinic already uses.

How does it protect client privacy?+

Reel AI stores your data in Australia and only captures the information you configure it to collect. Sensitive conversations are routed to your team.

Relay the front desk. Protect clinical time.

See how Reel AI handles clinic enquiries with a hard boundary around clinical advice.

Start from $99/month. 7 days risk-free.

Get started in about 10 minutes · Australian support