Reel AI for hair salons

AI receptionist for hair salons that answers while you're with a client.

Reel AI answers the phone, SMS and DMs, works out which service is being asked for, checks the right stylist's availability and books it — so nobody puts down the colour bowl to reach the phone.

  • Start from $99/month
  • 7-day risk-free trial
  • Set up in about 10 minutes
  • Australian support
Incoming call: Do you have anything Saturday for a colour? — Reel AI service understood. Full head colour, 2.5 hours with a senior stylist. Incoming call: Who's available for a cut this week? — Reel AI availability checked. Right column, right duration, right stylist. Instagram DM: How much is balayage on long hair? — Reel AI appointment booked. Price range given, consultation attached. Client SMS: Can I move Thursday to Friday? — Reel AI confirmation sent. Slot moved, SMS confirmation with policy.

The real cost

Every ring is a choice between the client in the chair and the client trying to book.

Colour processing, a blow-dry running late, three DMs and a walk-in at the desk. The phone still rings — and salon clients who don't get through simply book somewhere else that same evening.

0:00 / 0:00

  • Phone · Mid-colour

    "Do you have anything Saturday for a colour?"

  • Instagram DM · 10pm

    "Do you do extensions? What's the process?"

  • SMS · Morning of

    "I'm going to be 20 minutes late."

  • Phone · Late afternoon

    "Can I bring my daughter in for a trim at the same time?"

Relay it. Free it up.

What you hand over, and what you get back.

Relay the enquiries.

Stay with your client.

Relay the after-hours DMs.

Wake up to a fuller column.

Relay the rebooking reminders.

Keep regulars in the diary.

Proof

What salon owners say about Reel AI.

Hannah Timmins, CEO at Bangin' Blonde Hair Studio

Hannah Timmins

CEO · Bangin' Blonde Hair Studio

Bangin' Blonde Hair Studio logo

★★★★★

My team can focus on the client in the chair — not the phone.
Less time managing the phone after work. More time actually being off work.

Switch off · Less customer admin following Hannah home

What Reel AI handles

Built around the conversations beauty businesses actually have.

Knows your colour menu

Foils, balayage, root touch-up, toner and treatments, each with real durations.

Books to the right stylist

Senior, colourist or apprentice, based on the service and the client.

Handles colour consultations

Captures hair history and previous colour before quoting anything.

Manages the column

Reschedules, cancellations, late arrivals and double bookings avoided.

Answers price questions honestly

Ranges from your menu, with the consultation rule where length or condition matters.

Rebooks regulars

Follow-ups for clients due for their next colour or trim.

The workflow

One hair salons enquiry, start to finish.

This is the actual sequence Reel AI runs for this kind of business — not a generic diagram.

  1. 01

    Enquiry

    Call, SMS or Instagram DM.

  2. 02

    Service identified

    Cut, colour, treatment, extensions or a combination.

  3. 03

    Client history

    Returning client matched, new client captured.

  4. 04

    Duration set

    Real processing and finishing time applied.

  5. 05

    Stylist matched

    The person who actually does that service.

  6. 06

    Appointment booked

    Into the correct column at the correct length.

  7. 07

    Confirmation

    SMS with stylist, time, service and cancellation policy.

Commercial value

What could interruptions and missed opportunities already be costing you?

Potential opportunity represented

$2,425

per month

Reel AI starts from $99/month.

Illustrative estimate only. Actual results depend on your business, call volume and conversion.

Estimated for Hair Salons.

More capacity doesn't have to mean more headcount.

Start from

$99/month

Less than $25/week.

  • 7-day risk-free trial
  • Guided setup
  • Get started in about 10 minutes
  • Australian support

Full plan detail lives on the Pricing page.

Integrations

Keep the software you already use.

Start with Reel AI. When you're ready to connect deeper, our team can sit with you to understand how work moves through your business and assess what your existing software supports.

Timely

Booking and client management for salons and clinics.

Integration possible — assessment

Fresha

Salon and spa booking platform.

Assessment required

Phorest

Salon management and marketing platform.

Assessment required
Explore all integrations →

Integration availability depends on the capabilities, API access and permissions supported by your existing software and the requirements of your workflow.

Proof

What businesses tell us.

Alysia Pelc, Clinic Manager at My Recovery Club

Alysia Pelc

Clinic Manager · My Recovery Club

My Recovery Club logo

★★★★★

10+ hours a week returned from social replies.

10+ hrs / week · Saved managing social replies

Georgia Douglas, Operations Manager at Beeliar Chiropractic

Georgia Douglas

Operations Manager · Beeliar Chiropractic

Beeliar Chiropractic logo

★★★★★

More time with patients. Less time repeating admin.

More patient time · The team stays focused on people in the clinic

Harrison Collier, Co-owner at Smarter Outdoors

Harrison Collier

Co-owner · Smarter Outdoors

Smarter Outdoors logo

★★★★★

More than two days of reception time returned each week.
Customers get a fast response while the team gets back time previously spent managing enquiries.

2+ days · Reception time freed up each week

Agents

The Agents that matter for hair salons.

Front Desk Agent

Available now

Your AI receptionist that answers, understands, books and routes.

  • Inbound calls
  • Qualification
  • Bookings
  • Call routing
Explore agent →

Communications Agent

Available now

One intelligent conversation across the channels your customers already use.

  • SMS
  • Email
  • Web chat
  • Facebook
Explore agent →

Related

Related industries.

BarbersReel AI answers the calls and texts you can't take mid-fade, tells people what the wait looks li…Cosmetic ClinicsReel AI answers enquiries, explains your consultation process, captures what the client is askin…BeautyReel AI answers calls and messages across phone, SMS and Instagram, understands the service bein…All BeautyHow Reel AI works across the whole beauty sector.

FAQ

Hair Salons questions.

Can it quote a colour over the phone?+

It gives the range from your menu and books a consultation where length, condition or a colour correction means a real price needs a stylist's eyes.

Will it book a two-and-a-half hour service into a 30-minute gap?+

No. Duration comes from your service menu, so the column stays realistic and stylists are not left with impossible days.

Can it handle bookings with two stylists or two clients?+

Yes, where your salon software supports it — mother and daughter, cut with a different stylist to colour, or back-to-back services.

What happens with last-minute cancellations?+

The slot is released and can be offered to clients who asked to be told about earlier availability.

Does it work with Timely, Fresha or Square?+

Keep your booking system. Reel AI can start handling customer communication without replacing your platform, and when you are ready to connect deeper workflows our team assesses what your booking or management software supports.

Relay the enquiries. Stay with your client.

See Reel AI take a Saturday colour booking without anyone leaving the floor.

Start from $99/month. 7 days risk-free.

Get started in about 10 minutes · Australian support