Reel AI for plumbers
AI receptionist for plumbers that answers while you're on the tools.
Reel AI answers customer calls and messages, understands what the job is about, captures the details you need and books or routes the next step — while your team keeps working.
- Start from $99/month
- 7-day risk-free trial
- Set up in about 10 minutes
- Australian support
The real cost
The phone rings hardest when your hands are already full.
Hot water failures, burst flexi hoses and blocked drains do not arrive politely between jobs. They arrive at 7am, mid-install and on Sunday nights — and the plumber who picks up gets the job.
Phone · 6:50am
"We've woken up to no hot water."
Phone · Mid-job
"How much to replace a hot water system?"
Phone · Sunday 8pm
"Water's coming up through the shower drain."
SMS · Business hours
"Can you send that quote for the bathroom reno?"
Relay it. Free it up.
What you hand over, and what you get back.
Relay the calls.
Stay on the tools.
Relay the emergency triage.
Only stop work for the jobs that matter.
Relay the quote chasing.
Get your evenings back.
Proof
What plumbing businesses say about Reel AI.
Jarrod Delavale
Managing Director · Delavale Electrical & Air
★★★★★
Faster response · Enquiries answered immediately across channels
What Reel AI handles
Built around the calls tradies actually get.
Understands plumbing jobs
Hot water, blockages, leaks, burst pipes, gas, roof plumbing and renovations.
Triages the genuine emergency
Active water damage escalates. A dripping tap goes in the diary.
Asks the questions you'd ask
Is the water off? Where's the meter? Electric or gas? Single or double storey?
Requests photos
Sends an SMS link so you arrive knowing what you're walking into.
Confirms callout terms
Callout fee and after-hours rates explained before the truck rolls.
Chases quotes
Follows up sent quotes so bathroom and hot water jobs don't go cold.
The workflow
One plumbers enquiry, start to finish.
This is the actual sequence Reel AI runs for this kind of business — not a generic diagram.
- 01
Enquiry
Call or SMS, business hours or 2am.
- 02
Issue
Hot water, blockage, leak, gas or renovation.
- 03
Location
Address, storey, access and parking.
- 04
Urgency
Is water flowing right now, or can it wait?
- 05
Service area
Checked against your patch before booking.
- 06
Availability
Matched to a real slot in the diary.
- 07
Booking or routing
Booked, or the on-call plumber's phone rings.
- 08
System update
Job written into your job management software.
Commercial value
What could interruptions and missed opportunities already be costing you?
Potential opportunity represented
$10,305
per month
Reel AI starts from $99/month.
Illustrative estimate only. Actual results depend on your business, call volume and conversion.
Estimated for Plumbers.
More capacity doesn't have to mean more headcount.
Start from
$99/month
Less than $25/week.
- 7-day risk-free trial
- Guided setup
- Get started in about 10 minutes
- Australian support
Full plan detail lives on the Pricing page.
Integrations
Keep the software you already use.
Start with Reel AI. When you're ready to connect deeper, our team can sit with you to understand how work moves through your business and assess what your existing software supports.
ServiceM8
Job management for trades and field service teams.
Integration possible — assessmentSimpro
Field service and project management for larger trade businesses.
Integration possible — assessmentJobber
Quoting, scheduling and invoicing for home service businesses.
Integration possible — assessmentTradify
Job management for small trade teams.
Integration possible — assessmentAroFlo
Field service management for commercial trade operations.
Assessment requiredFergus
Job and workflow management for trade businesses.
Assessment requiredIntegration availability depends on the capabilities, API access and permissions supported by your existing software and the requirements of your workflow.
Proof
What businesses tell us.
Nathan Perry
Owner · Only Concrete Perth
★★★★★
Site work doesn't stop for the phone anymore — customers still get a response the moment they reach out.
Answered on site · Enquiries handled while the crew keeps pouring
Jamie Graves
CEO / Builder · Graves Projects
★★★★★
No reception hire · Front-desk capacity for a solo operator
Devan Boon
Operations Manager · Boon Bros Rigging & Crane Hire
★★★★★
Fewer interruptions · Crews stay focused on active work
Agents
The Agents that matter for plumbers.
Front Desk Agent
Available nowYour AI receptionist that answers, understands, books and routes.
- Inbound calls
- Qualification
- Bookings
- Call routing
Communications Agent
Available nowOne intelligent conversation across the channels your customers already use.
- SMS
- Web chat
Related
Related industries.
FAQ
Plumbers questions.
Will Reel AI know a burst pipe from a dripping tap?+
Yes. You define the emergency rules for your business — active water, gas or no water at all. Reel AI applies them on every call and escalates directly when they are met.
Can it quote a hot water system replacement over the phone?+
It can quote from a price list you give it, or it can explain your callout and assessment process honestly and capture the job for a proper quote. It never invents a price.
What does it do with jobs outside my service area?+
It checks the address first and handles out-of-area calls the way you choose — refer them on, take details, or explain your travel rates.
Does it work after hours and on weekends?+
Yes — that is when most plumbing emergencies happen. Emergencies escalate to your on-call number; routine jobs wait in the diary with the detail already captured.
Will it put jobs into ServiceM8 or Simpro?+
Customer calls → the job is qualified → details are captured → availability checked where supported → the job or lead enters your existing workflow. Whether Reel AI writes into the system depends on what that platform supports, which our engineers assess with you first.
Relay the calls. Stay on the tools.
Hear Reel AI answer a plumbing call and turn it into a booked job.
Start from $99/month. 7 days risk-free.
Get started in about 10 minutes · Australian support