Reel AI for gyms
AI receptionist for gyms that turns enquiries into the next step.
Reel AI answers membership and trial enquiries the moment they arrive, explains your plans and access hours, books the visit and follows up anyone who didn't book.
- Start from $99/month
- 7-day risk-free trial
- Set up in about 10 minutes
- Australian support
The real cost
The desk is empty exactly when the enquiry lands.
Gym staff are on the floor, running inductions or cleaning down. Meanwhile the enquiries — pricing, trials, access hours, class availability — arrive around the clock.

Phone · Peak hour
"What's your membership cost per week?"
Web chat · 10pm
"Are you open 24 hours?"
Instagram DM · Sunday
"Do you do free trials?"
Phone · Business hours
"Can I freeze my membership while I'm overseas?"
Relay it. Free it up.
What you hand over, and what you get back.
Relay the front desk.
Keep your coaches coaching.
Relay the pricing questions.
Spend your floor time with members.
Relay the lead follow-up.
Convert more of what you already paid for.
Proof
What gyms say about Reel AI.

Maddison Armstrong
Owner · The Glute Club

★★★★★
The team spends more time coaching and less time managing repetitive communication.
Check-ins automated · Client follow-up runs without the team chasing it
What Reel AI handles
Built around the conversations fitness businesses actually have.
Explains membership plans
Weekly, monthly, minimum terms, joining fees and what is included.
Access and facilities
24/7 access, staffed hours, classes, sauna, creche, parking.
Books trials and tours
Into a real slot with a coach, not a callback promise.
Handles member admin
Freezes, upgrades and billing questions routed to your team.
Follows up non-bookers
Automatic follow-up on enquiries that didn't convert on the spot.
Handles peak overflow
Multiple simultaneous callers during the 5pm rush.
The workflow
One gyms enquiry, start to finish.
This is the actual sequence Reel AI runs for this kind of business — not a generic diagram.
- 01
Enquiry
Call, DM, chat or SMS, 24/7.
- 02
Intent
Pricing, trial, classes, access or member admin.
- 03
Answers given
From your own plans, hours and facilities.
- 04
Lead captured
Name, contact, goal and preferred training time.
- 05
Trial booked
Session or tour placed in the calendar.
- 06
Confirmation
SMS with time, address, parking and what to bring.
- 07
Follow-up
Non-bookers followed up automatically.
Commercial value
What could interruptions and missed opportunities already be costing you?
Potential opportunity represented
$7,794
per month
Reel AI starts from $99/month.
Illustrative estimate only. Actual results depend on your business, call volume and conversion.
Estimated for Gyms.
More capacity doesn't have to mean more headcount.
Start from
$99/month
Less than $25/week.
- 7-day risk-free trial
- Guided setup
- Get started in about 10 minutes
- Australian support
Full plan detail lives on the Pricing page.
Integrations
Keep the software you already use.
Start with Reel AI. When you're ready to connect deeper, our team can sit with you to understand how work moves through your business and assess what your existing software supports.
Mindbody
Booking and membership platform for studios and gyms.
Assessment requiredGlofox
Gym and studio membership management.
Assessment requiredHapana
Fitness studio operations and member management.
Assessment requiredIntegration availability depends on the capabilities, API access and permissions supported by your existing software and the requirements of your workflow.
Proof
What businesses tell us.

Alysia Pelc
Clinic Manager · My Recovery Club

★★★★★
10+ hrs / week · Saved managing social replies

Georgia Douglas
Operations Manager · Beeliar Chiropractic

★★★★★
More patient time · The team stays focused on people in the clinic

Harrison Collier
Co-owner · Smarter Outdoors

★★★★★
Customers get a fast response while the team gets back time previously spent managing enquiries.
2+ days · Reception time freed up each week
Agents
The Agents that matter for gyms.
Front Desk Agent
Available nowYour AI receptionist that answers, understands, books and routes.
- Inbound calls
- Qualification
- Bookings
- Call routing
Communications Agent
Available nowOne intelligent conversation across the channels your customers already use.
- SMS
- Web chat
Related
Related industries.
FAQ
Gyms questions.
Can it book a free trial straight into our timetable?+
Yes, where your system supports it — the trial or tour is placed in a real slot with a coach and confirmed by SMS.
Will it quote membership pricing?+
It quotes exactly the plans and prices you configure, including joining fees and minimum terms. It never improvises a discount.
How does it handle cancellations and freezes?+
Those are routed to your team with context, so the retention conversation happens with a person.
Does it follow up leads that didn't join?+
Enquiries that didn't book are captured with full context and handed to your team to follow up on the timing you set.
Relay the front desk. Keep your coaches on the floor.
See Reel AI turn a pricing enquiry into a booked trial.
Start from $99/month. 7 days risk-free.
Get started in about 10 minutes · Australian support