Reel AI for gyms

AI receptionist for gyms that turns enquiries into the next step.

Reel AI answers membership and trial enquiries the moment they arrive, explains your plans and access hours, books the visit and follows up anyone who didn't book.

  • Start from $99/month
  • 7-day risk-free trial
  • Set up in about 10 minutes
  • Australian support
Incoming call: How much is membership and can I come in for a trial? — Reel AI question answered. Plans, joining fee and access hours explained. Web chat: Is it 24/7 access? — Reel AI lead captured. Contact and goal recorded against the enquiry. Instagram DM: Can I book a free trial this week? — Reel AI trial booked. Session placed with a coach and confirmation sent. Missed enquiry: Asked about pricing, didn't book — Reel AI follow-up triggered. SMS follow-up sent 24 hours later.

The real cost

The desk is empty exactly when the enquiry lands.

Gym staff are on the floor, running inductions or cleaning down. Meanwhile the enquiries — pricing, trials, access hours, class availability — arrive around the clock.

Members training on a gym floor while staff assist at the desk
  • Phone · Peak hour

    "What's your membership cost per week?"

  • Web chat · 10pm

    "Are you open 24 hours?"

  • Instagram DM · Sunday

    "Do you do free trials?"

  • Phone · Business hours

    "Can I freeze my membership while I'm overseas?"

Relay it. Free it up.

What you hand over, and what you get back.

Relay the front desk.

Keep your coaches coaching.

Relay the pricing questions.

Spend your floor time with members.

Relay the lead follow-up.

Convert more of what you already paid for.

Proof

What gyms say about Reel AI.

Maddison Armstrong, Owner at The Glute Club

Maddison Armstrong

Owner · The Glute Club

The Glute Club logo

★★★★★

Client check-ins and bookings don't have to depend on us anymore.
The team spends more time coaching and less time managing repetitive communication.

Check-ins automated · Client follow-up runs without the team chasing it

What Reel AI handles

Built around the conversations fitness businesses actually have.

Explains membership plans

Weekly, monthly, minimum terms, joining fees and what is included.

Access and facilities

24/7 access, staffed hours, classes, sauna, creche, parking.

Books trials and tours

Into a real slot with a coach, not a callback promise.

Handles member admin

Freezes, upgrades and billing questions routed to your team.

Follows up non-bookers

Automatic follow-up on enquiries that didn't convert on the spot.

Handles peak overflow

Multiple simultaneous callers during the 5pm rush.

The workflow

One gyms enquiry, start to finish.

This is the actual sequence Reel AI runs for this kind of business — not a generic diagram.

  1. 01

    Enquiry

    Call, DM, chat or SMS, 24/7.

  2. 02

    Intent

    Pricing, trial, classes, access or member admin.

  3. 03

    Answers given

    From your own plans, hours and facilities.

  4. 04

    Lead captured

    Name, contact, goal and preferred training time.

  5. 05

    Trial booked

    Session or tour placed in the calendar.

  6. 06

    Confirmation

    SMS with time, address, parking and what to bring.

  7. 07

    Follow-up

    Non-bookers followed up automatically.

Commercial value

What could interruptions and missed opportunities already be costing you?

Potential opportunity represented

$7,794

per month

Reel AI starts from $99/month.

Illustrative estimate only. Actual results depend on your business, call volume and conversion.

Estimated for Gyms.

More capacity doesn't have to mean more headcount.

Start from

$99/month

Less than $25/week.

  • 7-day risk-free trial
  • Guided setup
  • Get started in about 10 minutes
  • Australian support

Full plan detail lives on the Pricing page.

Integrations

Keep the software you already use.

Start with Reel AI. When you're ready to connect deeper, our team can sit with you to understand how work moves through your business and assess what your existing software supports.

Proof

What businesses tell us.

Alysia Pelc, Clinic Manager at My Recovery Club

Alysia Pelc

Clinic Manager · My Recovery Club

My Recovery Club logo

★★★★★

10+ hours a week returned from social replies.

10+ hrs / week · Saved managing social replies

Georgia Douglas, Operations Manager at Beeliar Chiropractic

Georgia Douglas

Operations Manager · Beeliar Chiropractic

Beeliar Chiropractic logo

★★★★★

More time with patients. Less time repeating admin.

More patient time · The team stays focused on people in the clinic

Harrison Collier, Co-owner at Smarter Outdoors

Harrison Collier

Co-owner · Smarter Outdoors

Smarter Outdoors logo

★★★★★

More than two days of reception time returned each week.
Customers get a fast response while the team gets back time previously spent managing enquiries.

2+ days · Reception time freed up each week

FAQ

Gyms questions.

Can it book a free trial straight into our timetable?+

Yes, where your system supports it — the trial or tour is placed in a real slot with a coach and confirmed by SMS.

Will it quote membership pricing?+

It quotes exactly the plans and prices you configure, including joining fees and minimum terms. It never improvises a discount.

How does it handle cancellations and freezes?+

Those are routed to your team with context, so the retention conversation happens with a person.

Does it follow up leads that didn't join?+

Enquiries that didn't book are captured with full context and handed to your team to follow up on the timing you set.

Relay the front desk. Keep your coaches on the floor.

See Reel AI turn a pricing enquiry into a booked trial.

Start from $99/month. 7 days risk-free.

Get started in about 10 minutes · Australian support